Acceptable Use Policy

Effective date: 24 June 2026

This Acceptable Use Policy applies to all DotMac services and the DotMac Self-Care app and portal.

Prohibited activities

• Any unlawful activity, or use that infringes the rights of others.
• Sending spam or unsolicited bulk messages, or distributing malware.
• Unauthorised access, scanning, or interference with networks, systems, or other users.
• Activity that degrades network performance for others, or circumvents fair-use, data, or speed limits.
• Reselling or sharing the service except under an authorised reseller arrangement.
• Fraudulent payment activity or misrepresentation of identity.

Fair use

Plans may include fair-use thresholds; exceeding them may reduce speeds or require a top-up/upgrade, as described in your plan.

Enforcement

We may investigate suspected violations and may suspend, restrict, or terminate service. We will act proportionately and, where practical, give notice.

Reporting

Report abuse to support@dotmac.ng.

Contact

Dotmac Technologies, 8 Ikot Ekpene Close, Area 11, Garki, Abuja, FCT, Nigeria — support@dotmac.ng